Wednesday, May 22, 2024

Chelan, Douglas counties switching to new emergency alert system on April 1


Chelan and Douglas counties are set to switch to a new emergency alert system called Everbridge on April 1. The new system, which is already in use by neighboring counties such as Grant, Okanogan, and Kittitas, will send emergency alerts via text, email, or voicemail in both English and Spanish.

Sgt. Jason Reinfeld of Chelan County Emergency Management emphasized the importance of the switch, stating, "By utilizing Everbridge, we will create emergency alert uniformity in the region, which will boost reliability in those circumstances when we need it the most."

The Everbridge system will be used to send alerts for emergencies such as evacuations and potential safety hazards like boil water orders. Sgt. Tim Scott of Douglas County Emergency Management added, "This new system will help us send alerts more efficiently. It equips us with the tools to effectively communicate important information with the public during emergencies and other critical situations."

Users who were previously registered with AlertSense, the former emergency messaging system, will have their information automatically transferred to Everbridge on April 1. Citizens not registered to receive emergency alerts are encouraged to sign up online for Chelan County or Douglas County alerts or download the Everbridge mobile app.

With wildfire season approaching, Sgt. Reinfeld recommends that everyone keep their cell phone location turned on to ensure they receive emergency notices quickly, even if they are not signed up for Everbridge.

The switch to Everbridge is expected to improve the efficiency and reliability of emergency communication in Chelan and Douglas counties, helping to keep residents informed and safe during critical situations.

Everbridge Mobile App
Chelan County online sign-up
Douglas County online sign-up


No comments on this item Please log in to comment by clicking here